Common Questions

Is it a subscription?

Our meal service is an a la carte style offering, not a subscription

When do you deliver?

Your orders will be processed for 2 business days and shipped overnight (UPS 1 business day delivery).

Where do you currently deliver?

We are now shipping to DC, MD, VA, PA, DE, NY, NJ and WV. More states coming soon!

Can I make modification to my meals?

At this time meals are made ‘as is’ no modifications or substitutions are allowed.

How long do the meals need to be heated for?

It depends on your microwave, the type of food ordered and temperature preference. The average heating time is 1:30 - 2:30 minutes (with reference to 1800 Watt microwave).

Can I place an order over the phone?

All orders must be placed through our website.

Can I cancel or receive a refund once my order is placed?

Due to the nature of our service, no refunds can be administered once your meal order has been submitted.

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